Goldstar
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Goldstar Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goldstar has 2.3 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Goldstar to a friend or colleague.
- Rating Distribution
Pros: Discounted tickets, Cheap tix if you can get them, Discount tickets.
Cons: No customer service, Poor technical offerings and poor customer serbive, Return policy during covid-19 crisis.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goldstar has 2.3 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
18% of users would likely recommend Goldstar to a friend or colleague.
- Rating Distribution
Pros: Discounted tickets, Cheap tix if you can get them, Discount tickets.
Cons: No customer service, Poor technical offerings and poor customer serbive, Return policy during covid-19 crisis.Recent recommendations regarding this business are as follows: "4", "Don't use Goldstar, they are unreliable, unresponsive to getting back to their customers and they do not have a phone number to contact them.", "don't use Goldstar or Groupon if it's for concerts!", "Not worth the frustration", "You cannot get a refund Goldstar".
Most users ask Goldstar for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Goldstar Reviews
"Didn't get my tickets"
I just want to know if I bought tickets or not. I didn't receive an email. This is For February twentieth The lion king at Segerstrom in orange county,Ca
"Wanting a full refund on my credit of $228.50, since unable to use timely for tickets"
Tried multiple times to deal directly w/Goldstar to use my credit to get tickets, both today & yesterday on their website. I'm afraid by the time I do hear...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Wanting a full refund on my credit of $228.50, since unable to use timely for tickets
- Being able to get theater or concert tickets discounted
- Unable to use credit automatically from my account history
Preferred solution: Full refund
User's recommendation: Beware of having credit w/Goldstar and being able to use.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Resolved: For my tickets
- Help with coustumer service
- Did not help with refund
Preferred solution: Full refund
User's recommendation: 4
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Im checking on a refund for a canceled event that occurred on February 14,2025
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My E-Tickets
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Called customer service and spoke to a few people regarding the date of my show I was transferred to a my Amex customer service.
Company fixed the issue and I have been provided with apology. Resent
Preferred solution: Date of my show
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
Credit that is due to me
Preferred solution: Full refund
User's recommendation: Bad
Los Angeles, California
I foregot my passwod
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Ticket error
- Non existent customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naperville, Illinois
Refund for Paul Anka at Des Plaines
User's recommendation: don't use Goldstar or Groupon if it's for concerts!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Malibu, California
Never received my money back as promised
- Goldstar normally is good
- Having to get my refund has been a long nightmare
Preferred solution: Full refund
User's recommendation: Becareful when requesting your money back from a cancelled show
Panorama City, California
I have not received my confirmation email
User's recommendation: My recommendation to further users is don't use Gold Star until they get their app properly set up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Resolved: How to us my credit balance to purchase tickets
Company fixed the issue and I have been provided with apology. Acknowledged credit & how to redeem. Also gave me emailed to contact Goldstar directly w/questions.
User's recommendation: No problem with paying for events, just the issue of redeeming credit voucher. No direct contact when changed over to new service of payment that use to be automatic.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
White Plains, New York
Problem getting mobile ticket Darlene Love
User's recommendation: Patience - not able to contact Goldstar to remedy problem
Los Alamitos, California
Bought tickets on the wrong day!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bellevue, Washington
Voucher or exchange
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ticket
- Cant reach anyone
Preferred solution: Exchange my day from the 25th to the 26th
User's recommendation: Don't use this site
About
Goldstar has a long list of activities. It assists people in going out and findingplaces for rest and entertainment. Comedy, sports, arts, theater, music, suchi making classses and many other unusual and interesting opportunities are promoted within Goldstar. You can choose half-price tickets, get acquainted withteh member reviews in order to be sure which place to visit, venue map and fun ideas for its clients. The company is regularly highlighted in media sources: Forbes, Time, SmartMoney, Real Simple, the Wall Street Journal, etc. Those who are interested in joining Goldstars team can apply for the positions advertised on the official website. Ticket suppliers are represented online as well. You can find events and tickets through the online searchtool, too.
Goldstar is ranked 27 out of 285 in Tickets category
USA
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